What is mobile verification and why kedaton requires it
Mobile verification is the process by which we confirm your identity and account ownership before you withdraw funds from kedaton. It is a standard compliance requirement across online gaming platforms in supported jurisdictions. Our verification protects you by ensuring that only the account holder can access and withdraw funds. It also protects our platform by preventing fraud and money-laundering activity.
You can play slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), join tournaments, and use live-dealer tables without verification. However, before your first withdrawal—whether from slots, sportsbook, or live casino—we require verification. This is a one-time process. Once verified, your account remains verified for all future withdrawals and deposits.
We use mobile verification to comply with local regulations and international anti-money-laundering standards. Our verification team reviews documents manually, so the process is thorough but also human-centered. If we have questions about your submission, we contact you directly through your registered email or phone number.
Documents required for mobile verification
We request three categories of documents during mobile verification on kedaton. First, we need proof of identity—a government-issued ID such as a passport, national ID card, or driver's license. Second, we need proof of residence—a utility bill, bank statement, or official letter dated within the last three months showing your name and address. Third, we need confirmation of your payment method ownership—a screenshot or photo of your DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account showing your name and the last four digits of the account number.
All documents must be clear, legible, and in color. We accept photos taken with a smartphone camera as long as the image quality is high enough to read all text. We do not accept blurry, partially obscured, or heavily edited images. If your document does not meet our quality standards, we request a re-submission with clear instructions on what to improve.
Mobile verification on kedaton requires three document types: identity, residence, and payment method confirmation. All must be clear, legible, and current.
We do not store your documents longer than necessary for compliance purposes. After verification is complete and any regulatory retention period expires, we securely delete your files. You can request a copy of your verification status at any time through your account settings.
The mobile verification process step by step
When you request your first withdrawal on kedaton, our system automatically prompts you to complete mobile verification. You navigate to your account settings and select "Verify Account" or "Complete Verification." The interface guides you through each step with clear instructions and examples of acceptable documents.
You upload your identity document first. Our system accepts JPG, PNG, and PDF formats. After uploading, you confirm that the information matches your kedaton account details. Next, you upload your proof of residence. Again, we verify that the name and address match your account. Finally, you upload your payment method confirmation—a screenshot showing your name and account identifier.
Mobile verification checklist
- Prepare a clear photo or scan of your government-issued ID (passport, national ID, or driver's license)
- Gather a recent utility bill, bank statement, or official letter showing your name and address
- Take a screenshot of your mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or bank account showing your name
- Ensure all images are in color, legible, and not blurry or heavily edited
- Log into your kedaton account and navigate to account settings
- Select "Verify Account" and follow the step-by-step upload prompts
- Submit your documents and wait for our team to review
Verification timelines and status updates
After you submit your documents for mobile verification on kedaton, our compliance team reviews them within one business day. During business hours, we typically complete reviews within a few hours. If we need clarification or a re-submission, we contact you via email or phone with specific instructions on what to improve.
You can check your verification status at any time through your account dashboard. The status shows "Pending," "Under Review," "Approved," or "Needs Re-submission." If your status is "Needs Re-submission," we provide a detailed explanation of what did not meet our standards and how to correct it. Most re-submissions are approved within a few hours of re-upload.
What happens if verification is rejected
Verification rejection is rare, but it can happen if documents are unclear, information does not match your account details, or we cannot confirm your identity. If your verification is rejected, we send you a detailed explanation via email. Common reasons include blurry photos, mismatched names between documents, or documents that are too old (proof of residence older than three months).
If your verification is rejected, you can re-submit immediately. We recommend reading our feedback carefully and addressing each point before uploading new documents. If you have questions about why your verification was rejected, our support team responds during business hours via email or live chat. We are here to help you complete verification successfully.
Account recovery and re-verification
If you lose access to your kedaton account or forget your password, our support team can help you recover it. We verify your identity using the same documents you submitted during mobile verification. This process typically takes one business day. We ask you to confirm your registered email, phone number, and the last four digits of your payment method.
If you change your address or payment method after verification, you do not need to re-verify your entire account. You can update your profile information directly through your account settings. However, if we detect significant changes to your account details or payment methods, we may request updated documentation to ensure account security.
Mobile verification on kedaton is a one-time process that protects your account and enables full access to withdrawals and deposits.
Integration with deposits and withdrawals
Mobile verification is required before your first withdrawal, but deposits work differently. You can deposit via online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet) without verification. Your deposit lands in your kedaton account immediately, and you can use it to play slots, join tournaments, or access live-dealer tables right away.
However, when you request a withdrawal, our system checks your verification status. If you are not yet verified, we prompt you to complete mobile verification before processing your withdrawal request. Once verified, all future withdrawals process according to our standard timelines. Your verification status applies across all game types on kedaton—slots, live casino, and sportsbook.
Privacy and data security
We handle your verification documents with strict confidentiality. Your documents are encrypted during upload and storage. We do not share your personal information with third parties except where local law requires. Our compliance team accesses your documents only to verify your identity and account ownership.
You can request a copy of your verification records at any time through our support team. We also allow you to request deletion of your documents after a specified retention period, subject to local regulatory requirements. Our privacy policy provides full details on how we collect, store, and protect your personal information.